1-844-762-3748

FAQ’S

What is the first step?
We are here for you 24/7 to answer any questions you have. Just call our admissions department at 1-844-762-3748. We will do a complete complimentary, confidential phone assessment with you to help determine your level of care needed.

Is a physician referral necessary?
No, a physician’s referral is not required.

What do I bring with me to stay at your facilities?
We will provide you with a list of items that you are allowed to bring with you while you stay with us. We do require a photo identification at the time of admissions (Driver’s license or passport) and if you have health insurance, your insurance card.

Can I smoke at Recovery in the Pines?
Yes, we have designated areas where you can smoke.

Can a family member/friend bring me?
Yes, they can stay for the initial admissions process, which takes about an hour.

Do you accept insurance?
No, we are a cash pay program. However, we can assist you with documentation that you can use to try and recoup costs from your insurance provider.

How much does your treatment cost?
Cost depends on the level of program care needed. Length of stay, insurance and other variables are all considered. You will be made aware of the financial responsibility and obligations prior to your admission.

Are we allowed visitors or to see family?
We believe that your friends and family play an important role in your recovery process. Visitation varies by program and your individual process. We will keep in close contact with your loved ones on your behalf and determine a timeline of visitation days once you are well on your way of recovery.

After discharge, will support continue?
We strongly believe in continuing our relationship with you after you leave our facility. The first year can be the hardest, so the contacts you have made with our therapists and staff will continue through phone calls and email support.